What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We record transaction references tied to your wallet so deposits and withdrawals can be verified and matched to
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your account. Browsing data — pages visited, session duration, device type — is collected automatically to keep the lobby running correctly on your device. We do not sell your personal data to third parties. Data is used strictly for account operation, payment processing, fraud prevention, and
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improving how the platform works for you. Retention periods vary by data type: payment records are kept as long as required by applicable financial regulations, while session logs are cleared on a shorter cycle. Your eligibility to use krkia and the specific data rights available to
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you depend on your local law and the region from which you access the platform. If you are in Bangladesh, local data protection rules apply alongside our policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.